Cancellation & Refund

Reservation Acceptance

- VAT is included in our prices.

- To confirm your reservation, the full amount must be paid at the time of booking.

- Our hotel is not responsible for cancellations of reservations whose payment has not been received.

Check-in / Check-out

- On the day of arrival, your stay begins with lunch. Rooms are available from 15:00. A fee is charged for breakfast in case of early arrival.

- On the day of departure, your stay ends with breakfast. Check-out time is 11:00.

- Late check-out and lunch are charged. Even if the guest does not have lunch, a fee will be charged as the room has not been vacated.

Cancellation

- If a confirmed reservation is cancelled 30 days or more before the arrival date, the full payment is refunded.

NOTE:

- Refunds for cancelled reservations are made within 30 days.

- For payments made by credit card, the remaining amount is refunded after deduction of the transaction fee.

Guest Acceptance

- All guests must present their ID card or passport at reception upon check-in. Guests who do not present an ID will not be admitted to the hotel.

- If the children's ages do not match during the ID check at check-in, an extra fee will be charged.

- Modern Saraylar reserves the right to change prices.

- Our hotel has a private 12-decare beach and restaurant for men and women within the İncekum Forest Camp, 1,800 m from the hotel; a shuttle service is provided to the beach.